• Van Vliet New York will only issue store credit for damaged merchandise.
  • No merchandise may be returned without an RA (Return Authorization) Number. Any merchandise without an RA will be rejected and sent back to the customer.
  • Requests for a RA must be made within 2 days of receipt of shipment. Returns can be brought directly to our warehouse location, or shipped back to us at the said location.
  • All returns must be accompanied by the RA form, and shipped returns must be marked with the same RA number. Items must be received by us within 10 days of issuance of the RA, or the merchandise/items will  be rejected and returned to customer.